Dispatch Console
Solutions
Comserv Services is a certified Telex dealer serving Memphis and the Mid-South. We design, configure, install, and support the full Telex IP dispatch console lineup — from single-position setups to large-scale 911 PSAP environments.
Key Advantage
Works With What You Already Have
Telex dispatch consoles are built for interoperability. You don't have to replace your existing radio infrastructure — Telex connects to it. P25, MOTOTRBO, NEXEDGE, analog, and mixed environments are all supported.
Telex Product Line
Dispatch Console Products
As an authorized Telex dealer, Comserv Services carries and supports the complete Telex dispatch console lineup. Every system is pre-configured and tested before delivery.
Telex IP-3002
Entry-level IP dispatch for smaller operations
A compact, software-based IP dispatch console designed for agencies that need professional dispatch capability without a large footprint. Connects directly to your existing radio infrastructure over IP.
- Software-based — runs on standard PC hardware
- Up to 2 simultaneous radio channels
- Compatible with P25, MOTOTRBO, NEXEDGE, and analog
- Ideal for small PSAP, EOC, or transportation dispatch
Telex IP-3018
Mid-range multi-channel dispatch workstation
Scales up from the IP-3002 with support for more simultaneous channels and additional operator positions. Built for agencies managing multiple talk groups or coordinating across departments.
- Up to 18 simultaneous radio channels
- Multi-operator position support
- Integrated instant recall recording
- Supervisor override and monitoring capability
Telex IP-3100 Series
Full-featured enterprise dispatch platform
The flagship Telex dispatch console platform for large-scale, mission-critical environments. Designed for 911 PSAPs, large EOCs, and multi-agency coordination centers requiring maximum reliability.
- High-density channel capacity for large operations
- Redundant architecture for mission-critical uptime
- Full P25 Phase I & II, MOTOTRBO, NEXEDGE support
- Advanced logging, recording, and audit trail
Telex Remote Dispatch Console (RDC)
Full dispatch capability from any location
Enables dispatchers to operate from remote locations — home, backup sites, or mobile command — with the same full functionality as a primary console position. Critical for continuity of operations planning.
- Full dispatch functionality over standard internet connection
- Seamless failover from primary console
- Ideal for COOP and disaster recovery planning
- No special hardware required at remote location
Telex ADHB-4 Gen 2
Professional audio breakout for dispatch positions
A purpose-built audio headset breakout box that connects dispatch headsets to the IP console system. Provides clean, reliable audio at the dispatcher position with intuitive controls.
- Supports standard dispatch headsets
- Individual volume and PTT controls per channel
- Low-latency audio path for clear communications
- Pre-configured by Comserv for your system
Telex NEXUS-IP Gateway
Bridge different radio systems without replacing them
The NEXUS-IP gateway connects disparate radio systems — different brands, frequencies, and protocols — so agencies can communicate across system boundaries without replacing existing infrastructure.
- Connects P25, MOTOTRBO, NEXEDGE, analog, and more
- No rip-and-replace of existing radio systems
- Enables mutual aid and multi-agency coordination
- Phased deployment — add capability incrementally
Not sure which system fits your environment? Comserv offers free system design consultations — we'll spec the right console for your channel count, operator positions, and radio infrastructure.
Turnkey Service
Pre-Configured & Ready to Install
Comserv provides Telex Design Services — your console system arrives pre-configured with C-Soft design files and ADHB-4 audio settings tuned to your exact environment. No on-site configuration headaches, no deployment delays.
- C-Soft design files (.veg & .tda) — professional dispatch layouts
- ADHB-4 Gen 2 configurations (.vga) — pre-configured audio settings
- IP-224 configurations optimized for your existing infrastructure
- System tuned to your channel plan, talk groups, and operator positions
- Reduces installation time and eliminates configuration errors
Business Continuity
Remote Dispatch Console (RDC)
The Telex Remote Dispatch Console gives your dispatchers full console functionality from any location with an internet connection — home, a backup facility, or a mobile command post.
For agencies with continuity of operations (COOP) requirements, the RDC is a straightforward solution: if your primary dispatch center goes down, operations continue without interruption.
- Same full functionality as a primary console position
- Seamless failover — no retraining required
- Runs over standard broadband — no special circuits
- Ideal for COOP, disaster recovery, and staffing flexibility
Where We Work
Applications
911 / PSAP Centers
Primary and backup public safety answering points requiring redundant, high-availability dispatch with full logging and instant recall.
Emergency Operations Centers
EOC environments coordinating multiple agencies during incidents — Telex interoperability bridges systems that would otherwise be isolated.
Transportation Dispatch
Fleet dispatch for trucking, transit, and transportation companies managing mobile workforces across wide geographic areas.
Utility Operations Centers
Electric, gas, and water utilities coordinating field crews and emergency response across multiple radio systems and contractors.
Campus & Facility Security
Hospital, university, and large facility security operations requiring centralized communications control and multi-department coordination.
Industrial Operations
Manufacturing, refinery, and industrial facility operations centers managing safety communications across large, complex sites.
Why Choose Us
The COMSERV Advantage
- Certified Telex dealer — factory-trained on the full product line
- System design services: we spec the right console for your environment
- Pre-configured C-Soft and ADHB-4 setups — ready to install on arrival
- On-site installation and integration in Memphis and the Mid-South
- Dispatcher and operator training included
- Ongoing maintenance contracts and local support — not a remote call center
- Compatible with P25, MOTOTRBO, NEXEDGE, analog, and mixed environments
- COOP and disaster recovery planning assistance
"We already have a radio system."
That's exactly why Telex works. The NEXUS-IP gateway connects your existing radios — Kenwood, Motorola, or any brand — to the dispatch console without replacing them. You keep your infrastructure investment and add professional dispatch capability on top of it.
Ready to Upgrade Your Dispatch Center?
Contact our team to discuss your dispatch environment, channel requirements, operator positions, and project timeline. We'll spec the right Telex system for your operation.
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